Terms and Conditions

Effective Date: March, 2024

These Terms and Conditions (the "Agreement") govern your access to and use of the website www.reubetrade.com (the "Website") and any services, products, or information provided by ReubeTrade Commodities Ltd ("ReubeTrade," "we," "our," or "us"). By accessing and using our Website, you agree to be bound by the terms outlined below. If you do not agree to these Terms and Conditions, please refrain from using our Website.

1. Acceptance of Terms

By accessing or using the Website, you agree to comply with and be bound by these Terms and Conditions, which may be updated from time to time. ReubeTrade reserves the right to modify or revise these terms at its discretion. All changes will be posted on this page, and the date of the last revision will be updated. Your continued use of the Website following the posting of any updates constitutes your acceptance of the revised Terms and Conditions.

2. Use of the Website

• Eligibility: You must be at least 18 years old to access or use the Website. By accessing or using the Website, you represent and warrant that you meet this eligibility requirement.
• Products Availability: ReubeTrade offers a variety of products, including commodities like rice, cashews, soybeans, and energy sources. However, if a specific product is unavailable in our warehouse, we will work with our supplying partners to sell or deliver the goods directly to you. ReubeTrade will coordinate with our partners to fulfill your order promptly.

3. Products and Services

• Availability: ReubeTrade offers various products and services, including commodities like rice, cashews, soybeans, and energy sources. All products are subject to availability, and ReubeTrade reserves the right to discontinue or modify products or services at any time without prior notice.
• Pricing: All prices on the Website are listed in United States Dollars unless stated otherwise. Prices are subject to change without notice. ReubeTrade will notify you of any price changes for products or services before processing any orders.
• Orders: By placing an order through the Website, you make an offer to purchase products or services. ReubeTrade reserves the right to accept or reject any order at its sole discretion.

4. Payment Terms

• Payment Methods: ReubeTrade accepts various forms of payment, including bank transfers, cryptocurrency and other payment options as specified on the Website.
• Billing: By providing your payment information, you authorize ReubeTrade to process payments for any products or services ordered through your account.
• Taxes: All applicable taxes, including sales tax, value-added tax (VAT), or other similar taxes, are your responsibility and will be added to the total price of your order.

5. Shipping and Delivery

• Shipping: ReubeTrade will ship products to the address specified by you at the time of order. Shipping times may vary based on location and product availability. If the product is unavailable in our warehouse, we will request our supplying partners to fulfill your order directly. ReubeTrade is not responsible for delays in delivery caused by third-party suppliers or force majeure events.
• Risk of Loss: The risk of loss and title for products pass to you upon delivery of the products to the supplier.
• Customs and Import Duties: If your order is subject to customs clearance or import duties, you are responsible for paying these charges.

6. Returns and Refunds

• Returns: If you are unsatisfied with your purchase, you may return products within 10 working days from the date of delivery. The product must be in its original condition and packaging. Certain products, such as customized or perishable items, may not be eligible for returns.
• Refunds: Refunds will be processed once the returned product has been inspected and deemed eligible for return. The refund will be issued to the original method of payment.

7. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review the Privacy Policy for more details.

8. Intellectual Property

• Ownership: All content, logos, trademarks, and materials on the Website are owned by or licensed to ReubeTrade and are protected by intellectual property laws. You may not use, copy, or distribute any content from the Website without prior written consent from ReubeTrade.
• User Content: You may submit content to the Website, such as reviews, comments, or feedback. By submitting content, you grant ReubeTrade a non-exclusive, royalty-free, and transferable license to use, display, and distribute the content.

9. Prohibited Activities

You agree not to engage in any of the following activities while using the Website:

• Violating any applicable laws or regulations.
• Attempting to interfere with the operation or security of the Website.
• Uploading or transmitting harmful content, including viruses, malware, or other malicious software.
• Using the Website to impersonate any person or entity or misrepresent your affiliation with any person or entity.

10. Limitation of Liability

• No Warranty: The Website and its contents are provided "as is" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
• Limitation of Liability: To the fullest extent permitted by law, ReubeTrade will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or products, including but not limited to lost profits, loss of data, or damage to property.

11. Indemnification

You agree to indemnify and hold harmless ReubeTrade, its directors, officers, employees, and agents from any and all claims, damages, losses, liabilities, and expenses (including legal fees) arising from your violation of these Terms and Conditions or your use of the Website.

12. Governing Law and Dispute Resolution

• Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Ghana.
• Dispute Resolution: Any disputes, controversies, or claims arising out of or in connection with these Terms and Conditions, including their validity, interpretation, or performance, shall be resolved through binding arbitration under the rules of the International Chamber of Commerce (ICC). The arbitration shall take place in Accra or Paris and the language of arbitration shall be English.

13. Miscellaneous

• Severability: If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
• Entire Agreement: These Terms and Conditions constitute the entire agreement between you and ReubeTrade regarding your use of the Website and supersede any prior agreements or communications.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

ReubeTrade Commodities Ltd
Business Address: Block 19 Plot 34 St. Paul's Catholic Church Street, Amakom, Kumasi, Ghana.
Email Address: hello@reubetrade.com

By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the Website.

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